Refund policy

Our 90-Day Money-Back Guarantee

We want you to feel good about trying Daily Regularity. If you are not happy for any reason, email us within 90 days of your order and we will refund every penny of that order. No questions asked, no forms to fill in, and you do not need to send anything back.

How to request a refund

Email info@trytruvale.com with the name and email address you used on your order. We will reply within 1 business day and process your refund within 5 business days. Refunds go back to your original payment method. Your bank may take a further 5 to 10 business days to show it on your statement.

What is covered

The guarantee covers your first order of Daily Regularity, whether that is one jar, two jars, or three jars. Opened jars are covered. We refund the full amount you paid, including any shipping charged.

Subscription renewals

You can cancel any time before your next billing date and you will not be charged again. If a renewal order was charged and you no longer want it, contact us and we will work it out with you. If it has not shipped yet, we will cancel and refund it in full.

Damaged, missing, or incorrect orders

If your order arrives damaged, is missing items, or is not what you ordered, email a photo to info@trytruvale.com and we will send a replacement at no cost to you. No need to return the original.

Returns

Because this is a consumable health product, we do not require or accept physical returns. Please do not mail jars back to us. Just email us and we will handle the refund.